shipping policy

charkhee uses the best possible transport/courier agencies to deliver your product/s. 

Please go through the description and size chart thoroughly before ordering as we are not responsible for any discrepancy.

  • We charge 0 shipping fee for all products. COD is available for orders in the range of Rs. 2500/- to Rs. 25000/- at a nominal fee of Rs. 100/-. If you still prefer to opt for a COD service you need to send a request at ping@charkhee.com and our team will see if an exception can be made for your zone and accordingly advise.
  • Delivery within India takes 7-10 working days. Delivery timelines for Swarovski Twilight collection may differ and take upto 10-12 working days.
  • Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
  • charkhee does not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code and phone number
  • charkhee will not be liable for delays resulting from incomplete address listings. In such cases the customer will have to bear the reshipping charges.
  •  In case you purchase multiple products in one order, all products will be dispatched together.
  •  All products shall be shipped from India.
  • Our International Pricing is different and you may not be able to order from our site. Please mail us at contact@charkhee.com for pricing and we would send you a payment link for the same.
  • International orders are not eligible for returns.
  • International shipping is charged on the basis of actuals. 
  • For International couriers our logistic partner is Bluedart.

Notes:

Billing Address refers to the address where a customer receives credit card bills.
Shipping address refers to the address where the order has to be delivered. Please provide your phone number for shipping purpose.

Due to Covid-19 deliveries may get impacted and COD may not be available across all pincodes.